Frequently Asked Questions
Q: Exactly what kind of trucks will LoaDown fit on?
A: 1979-2011 Chevys, GMCs, and Fords; 2003-2011 Dodges; and any truck that has 2- 3/8" holes in the tailgate.
Q: How long is the strap?
A: 15 feet.
Privacy Policy
-What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e- mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
-What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
-How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We use cookies on our online store if you place an order.
-Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non- personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
-California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
-Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
By using our site, you consent to our privacy policy.
-Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
If there are any questions regarding this privacy policy you may contact us using the information below.
25 Waterford Place
Gilford, NH 03249
USA
elise@strapyourstuff.com
Privacy Policy Created by Free Privacy Policy
Refund Policy
We will accept returns for un-opened goods that are still intact within 30 days of your purchase, with the receipt. Once we have received the returned good at our facility, we will immediately refund acceptable goods to the payee. You will only receive a refund of $18.99 for the cost of the product. NO SHIPPING CHARGES WILL BE REFUNDED.
Shipping Policy
All products will be shipped out within 2 days of receiving your order. Please allow 5-7 days from the shipping date to receive your goods. All products will be shipped via the United States Postal Service. Standard shipping charges are $7.00 within the United States. International shipping is $10.00. Expedited shipping services are available by phone order ONLY- Please call 888-408-7896 to place your order and specify when you need it to be received by to be charged for the additional shipping costs.